Terms & Conditions – Aksharam Jewels

Last Updated: 6th May 2026

1. Introduction

Welcome to Aksharam Jewels. By accessing or using our website, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website.

2. Business Model (Important)

Aksharam Jewels operates on a catalog-based enquiry system.

  • Products displayed on the website are for reference and enquiry purposes only
  • Prices are not displayed publicly
  • Orders are confirmed only after:
    • Quote request
    • Final pricing discussion
    • Customer approval
    • Payment confirmation

👉 Submitting a “Get a Quote” request does not constitute a purchase

3. Product Information

We strive to ensure all product details are accurate, including:

  • Design
  • Metal type
  • Diamond specifications

However:

  • Slight variations may occur due to lighting, photography, and screen display
  • Minor differences may occur in handcrafted or customized pieces

4. Pricing & Payments

  • Final pricing is shared via quotation
  • Prices may vary based on:
    • Customization
    • Ring size
    • Market fluctuations (metal/diamond rates)

Orders are processed only after full or agreed payment is received

5. Customization

  • Customization is available for most products
  • Once a customized order is confirmed, it cannot be cancelled or modified

Customers are responsible for providing accurate:

  • Ring size
  • Custom requirements

6. Order Confirmation

An order is considered confirmed only when:

  • Final design and price are approved
  • Payment is successfully received

Aksharam Jewels reserves the right to accept or decline any order

7. Shipping & Delivery

  • Shipping timelines are shared during quotation
  • Delivery timelines may vary based on:
    • Location
    • Customization
    • External logistics factors

We are not responsible for delays caused by:

  • Courier partners
  • Customs clearance (for international orders)

8. International Orders

For international shipments:

  • Customers are responsible for:
    • Customs duties
    • Import taxes
    • Local regulations

Aksharam Jewels is not liable for delays or charges imposed by customs authorities.

9. Returns, Refunds & Exchanges

Please refer to our Shipping & Returns Policy.

In general:

  • Returns are accepted only for:
    • Damaged or incorrect items
  • Customized products are non-returnable
  • Exchange requests are subject to approval

10. Intellectual Property

All content on this website, including:

  • Images
  • Designs
  • Text
  • Logos

is the property of Aksharam Jewels and may not be copied or used without permission.

11. Limitation of Liability

Aksharam Jewels shall not be liable for:

  • Indirect or consequential damages
  • Loss due to misuse of products
  • Delays caused by third-party services

12. User Responsibilities

By using this website, you agree:

  • To provide accurate information
  • Not to misuse the website
  • Not to attempt unauthorized access

13. Privacy

Your use of our website is also governed by our Privacy Policy

14. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting.

15. Governing Law

These Terms shall be governed by the laws of:

👉 India (Surat, Gujarat jurisdiction)

16. Contact Us

For any queries: